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Over the summer, the Washington State Health Care Authority launched Washington Listens, a free and anonymous support program and phone line to help people manage elevated levels of stress due to the pandemic.

What is Washington Listens?

Washington Listens provides non-clinical support to people who feel sad, anxious, or stressed due to COVID-19. Washington listens is free and anonymous.

How does Washington Listens work?

Call 1-833-681-0211 to be connected to a live support specialist. Washington Listens is staffed Monday – Friday from 9AM – 9PM and on weekends from 9AM – 6PM.

The support specialist will listen and connect you to community resources in your area. The program is anonymous and no identifying information is maintained.

What kind of training do support specialists have?

Support specialists receive the basic training needed to provide support to individuals during the COVID-19 pandemic.

Is language assistance available?

Yes, language assistance services are available free of charge. Call the WA Listens line at 1-833-681-0211 to make your accommodation request.

More Resources

Washington Listens fact sheetopens PDF file

Tips for managing your stressopens PDF file

Tips for helping children cope with stressopens PDF file

Were you affected by the outbreak?opens PDF file

Helping older adults after disastersopens PDF file

Have your and your family been affected by a disasteropens PDF file

Communicating in a crisisopens PDF file

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