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At your Library

Drive-Up WiFi

We’ve expanded the range of our WiFi at all 30 of our locations. WiFi is free and available 24/7.

Curbside Pickup

If you aren’t able to pick up your material in person, consider using our Mail Order Library! Prefer to stop by? Contact-free curbside service is available on a limited basis. Please call your local library to schedule a time to stop by.

Book & Material Returns

Return materials through the book drop at all 30 of our locations, 24/7.


Need something printed? Visit any of our libraries and print up to 15 pages per day in black and white – for free!

Help Scheduling Your Vaccine Appointment

Unsure how to sign up for an appointment online? Whether you don’t have a device to use or you are having a hard time navigating the website, we can help! Call or visit your local library so that we can walk you through the process.

Computers & WiFi Info

Public Computers

All of our libraries offer computers for use by the public free of charge! Computers are available from the library’s opening until 15 minutes before closing, and you are welcome to use them for 60 minutes at a time and up to one hour total per day. If you need more time on one of our computers, please check with your librarian to see if it is possible.

Computers are equipped with high speed internet access and an office software suite (LibreOffice).

In addition, we offer:

  • 15 pages of free printing each day. Additional pages can be purchased for 10 cents each.
  • Headphones for in-library use. Ask your librarian about availability!

For extra security, our computers require a simple log in. To log in, use your library card number (all 14 digits with no spaces) and your password (usually the last four digits in your phone number). If you are a visitor, our librarians will be happy to give you a guest pass!

In order to use our public computers, you will be asked to agree to our Internet Use Policy.

Wireless Internet Access

All of our libraries offer unlimited wireless internet access (wifi)! Printing is not available via wifi at this time, but if you need to print, simply save your work to a USB drive or email the files to yourself. You can then log in to one of the library’s public computers to access and print your files.

In order to use our wifi network, locate your wifi settings on your device and select “NCW Libraries Public,” you be automatically connected. You will then be asked to agree to our Internet Use Policy.

Please remember: Use caution when transmitting information over wifi, as wireless connections are not always secure. The library is not responsible for damage to software, hardware, or files on equipment connected to our wireless network.

Computers for Children

Most of our libraries offer Early Literacy Computers! These are dynamic, all-in-one digital learning stations for children ages 2-8. The latest version features more than 60 educational software titles spanning seven curricular areas. These areas are displayed using engaging graphics and intuitive menus in both English and Spanish.

Our Early Literacy Computers do not connect to the internet, so they are safe and secure for even our youngest users!

Guest Passes

If you are visiting our area and would like to use the library’s public computers, ask your librarian for a daily guest pass.

We Take your Safety Seriously

What We Are Doing

  • Encouraging masks, social distancing, and limited visits
  • Improving ventilation in our spaces
  • Partnering with local health districts to offer masks and take home test kits

What You Can Do

  • Wear a mask if you have symptoms, a positive test, or exposure to someone with COVID-19 and be mindful of social distancing and your time spent indoors
  • The CDC recommends getting vaccinated and staying up to date on boosters as the best way to slow the spread of COVID-19
  • If you are sick or trying to limit your exposure, take advantage of our curbside service, mail order library, or our digital resources

Frequently Asked Questions

Are libraries open to the public?

Our libraries are fully open for all traditional services. Visit the locations page to find the hours of your nearest library.

Are Mail Order Library and Interlibrary Loans available?


When can I return items I’ve checked out?

Return materials through the book drop at all 30 of our locations, 24/7.

Will you be offering any story times or author events in the near future?

Our libraries are back to offering a wide variety of in-person and virtual events. Check out our events calendar, watch our pre-recorded virtual programs any time, or register for one of our live virtual events.

Can you help me with accessing the digital resources or placing a hold?

We’d love to!

  • Send an email to info@ncwlibraries.orgcreate new email any time.
  • Chat with a librarian on our homepage: 9 a.m. to 7 p.m. on weekdays and 9 a.m. to 6 p.m. on Saturdays.
  • Call (509) 663-1117 or 1-800-426-READ to talk to a librarian: available from 8 a.m. to 5 p.m. on weekdays.
How will you ensure items are safe to checkout?

The CDC and Department of Health guidance does not suggest an added risk for COVID from surface transmission off common items like library materials.

Access the Library from Anywhere at Anytime

During this challenging time, there are many ways you can continue to access library resources without visiting your local branch through our
digital resources.

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