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Join us for a free, six-session education series to learn principles and skills used in mediation and restorative practices.

NCW Libraries is partnering with the Wenatchee Valley Dispute Resolution Center with endorsements from NCW Equity Alliance and Our Valley Our Future to present Curious Conversations virtually this summer. The program will be offered on the Zoom platform.

Participants will learn listening and communication skills; study conflict dynamics and styles; and learn how to practice conflict resolution skills for de-escalation and peaceful communication.

While attendance at each session is highly recommended, you can also drop in as you are able.

Educators can earn OSPI clock hours for participating in this program.

July 9: Learn to Listen — Listen to Learn

12-1:30 p.m.

Listening improves relationships, conversations, and comprehension. Learn, discover and practice techniques for invaluable communication skills.

July 11: Conflict Styles and Dynamics

12-1:30 p.m.

What is conflict, and what does it mean to me? How do I approach conflict situations? Explore your conflict styles and how to encourage productive conflict.

July 16: Taming Our Triggers

12-1:30 p.m.

Anger? Frustration? How do I react? How can I respond? Learn some basic techniques for self and other de-escalation when emotions run hot.

July 18: Compassionate Communication

12-1:30 p.m.

It’s not what you say. It’s how you say it. Discover techniques for curious conversations that help people listen and understand each other by transforming a negative statement into a positive.

July 23: Iceberg of Conflict

12-1:30 p.m.

What is really going on at the heart of a conflict? Learn about uncovering underlying issues and interests and how to foster meaningful conversation.

July 25: Judging vs. Curious Dialogue

12-1:30 p.m.

What are my roadblocks when the topic is divisive? Open the door for curious conversations by discovering and challenging your bias.

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