We’re here to help you!
Have a question? Need help accessing our online resources? Ask NCW Libraries!
- Send an email to info@ncwlibraries.org any time.
- Chat with library staff on our homepage: 9 to 7 p.m. on weekdays and 9 a.m. to 6 p.m. on Saturdays.
- Call (509) 663-1117 or 1-800-426-READ to talk to library staff: available from 8 a.m. to 6 p.m. on weekdays.
LIVE CHAT
We now have a live chat service available on our homepage from 9 to 7 p.m. on weekdays and 9 a.m. to 6 p.m. on Saturdays for general library questions. Please click on the green chat icon, located in the bottom right-hand corner of your screen, and a librarian will be available to chat with you. Library chat questions will be answered on a first-come, first-served basis.
PHONE SUPPORT
All Other Questions: Call (509) 663-1117 or 1-800-426-READ from 8 a.m. to 6 p.m. on weekdays. Library staff will be available to answer your call.
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